SHIPPING
To be more carbon-efficient, we ship Dermis products directly from the location they were made. In doing so we cut out hundreds of unnecessary international flights & prevent around 10600 lbs of CO2 from entering the earth's atmosphere per year. Our orders may take few extra days to arrive but slow-fashion is worth the wait.
Shipment
All orders are shipped within 24hrs, with free tracking.
→ UK, IRE - Standard tracked 5-14 days £4.99
→ EUROPE - Standard tracked 5-14 days £4.99
→ AUS - Standard tracked 5-10 days £4.99
→ USA, CAN - Standard tracked 7-10 days £4.99
Tracking
Once your package has shipped, you will receive an email with corresponding tracking information. Orders can be tracked on our tracking page.
Please allow 2 - 3 days processing time for your tracking to be made available.
Changing shipping address
Once the order has been placed, shipping address cannot be changed. If you have placed an order with the incorrect address, please reach out to our support team and they will have your order cancelled and refunded. Orders cannot be canceled and refunded for incorrect address once items have been shipped.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email at: customerservice@dermis.store
For more information please visit our FAQ.